On Business Done Differently Jesse Cole speaks with successful entrepreneurs who are standing out in business and in life by thinking differently. We believe that to stand out you have to take risks and challenge the status quo. On the show, we uncover the secret tips, tactics and characteristics of our guests with unusual questions and unique segments. This is not your typical business show asking typical interview questions.
Episodes
Monday Jan 08, 2018
How To Create The Perfect Customer Experience - Find Your Yellow Tux Tips
Monday Jan 08, 2018
Monday Jan 08, 2018
“Put yourself in your customer’s shoes. From the first time you experience your business…what does it look like from their perspective.”
“You confuse you lose.”
“You’re welcoming someone into your house. It’s not just a business…If people are coming over for a dinner, how would you welcome them when they come in?”
“Make sure the exit is great…It sounds simple, but you need to define the perfect experience for your customers all the way through. Put yourself in their shoes, what would make you go home and say ‘WOW!’”
Links Mentioned:
Customers For Life -Carl Sewell
Building a StoryBrand – Donald Miller
The Yellow Tux Handbook: 6 Tips To Make Your Business Stand Out
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Produced and edited by Podcast On The Go
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